Privacy Policy

At Oléz, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our online store and interact with our services. By accessing our website and providing us with your information, you consent to the practices outlined in this Privacy Policy.

Information We Collect:

Personal Information: When you make a purchase or register an account on our website, we may collect personal information such as your name, email address, shipping address, billing address, and payment details. We only collect the information necessary to process your order and provide a seamless shopping experience.

Device and Usage Information:We may automatically collect certain information about your device and how you interact with our website, such as your IP address, browser type, operating system, pages visited, and referring URLs. This data helps us improve our website’s functionality and security.

Cookies and Similar Technologies: Like many other websites, we use cookies and similar tracking technologies to enhance your browsing experience and gather analytical data. You can manage your cookie preferences through your browser settings.

How We Use Your Information:

Order Processing: We use your personal information to process and fulfill your orders, communicate with you regarding your purchase, and provide customer support.

Account Management: If you create an account on our website, we use your information to manage your account, personalize your experience, and keep track of your preferences.

Marketing Communication: With your consent, we may send you promotional emails and marketing materials about our products, special offers, and updates. You can opt-out of receiving marketing communications at any time.

Website Improvement: We analyze the data collected from cookies and similar technologies to optimize our website’s performance, enhance user experience, and identify areas for improvement.

Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes, respond to lawful requests, and protect our rights and property.

Information Sharing:

Third-Party Service Providers: We may share your personal information with trusted third-party service providers to facilitate order processing, shipping, payment processing, marketing, and other essential business operations. These service providers are contractually obligated to protect your information and may not use it for any other purpose.

Business Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity or business partners as part of the transaction. We will notify you of any such change in ownership or control.

Legal Obligations: We may disclose your information if required by law or in response to a valid legal request, such as a court order, subpoena, or government investigation.

Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

It is essential to keep your account credentials and passwords confidential. If you suspect any unauthorized access to your account, please notify us immediately.

Children’s Privacy:

Oléz does not knowingly collect personal information from children under the age of 16. If we become aware that we have inadvertently collected such information, we will take appropriate steps to delete it from our systems.

Changes to this Privacy Policy:

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will be posted on our website with the effective date.

By continuing to use our website after any changes to the Privacy Policy, you acknowledge and agree to the updated terms.

Contact Us:

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact our customer support team. We will respond to your inquiries promptly and do our best to address your concerns.