Welcome to Oléz! These Terms and Conditions govern your use of our online store and the purchase of smartwatch accessories. By accessing our website and making a purchase, you agree to be bound by these terms. Please read them carefully before proceeding with any transaction.
General:
The use of this website is subject to the laws of South Africa. By accessing and using our website, you agree to comply with all applicable laws and regulations.
Oléz reserves the right to modify, update, or change these Terms and Conditions at any time without prior notice. It is your responsibility to review the terms periodically for any updates.
Product Information:
We strive to provide accurate product information, including descriptions, images, and specifications. However, we do not guarantee that all information is completely accurate, current, or error-free. In the event of inaccuracies, we reserve the right to correct them without prior notice.
Product images on our website are for illustrative purposes only and may not always reflect the exact appearance or color of the actual product.
Pricing and Payments:
All product prices are listed in South Africa rand and they do not include taxes, shipping, or handling charges. These additional costs, if applicable, will be added to your total during the checkout process.
We accept various payment methods, including credit/debit cards and online payment platforms. By providing payment information, you represent and warrant that you are authorized to use the chosen payment method.
Oléz reserves the right to adjust prices, promotions, or offers at any time without prior notice.
Order Processing and Shipping:
After placing an order, you will receive an order confirmation via email. This email does not signify our acceptance of your order, but rather confirms that we have received it.
Order acceptance and the formation of the contract will occur once we have confirmed the availability of the product(s) and processed your payment.
Shipping times and delivery estimates are provided for informational purposes only. We will make reasonable efforts to deliver the products within the estimated timeframe, but we are not responsible for delays due to external factors beyond our control.
Customers are responsible for providing accurate and complete shipping information. Oléz will not be held liable for any loss or delay caused by inaccurate shipping details.
Returns and Refunds:
We want you to be satisfied with your purchase. If you are not completely happy with your order, you may return eligible items within 7 days from the delivery date for a refund or exchange, subject to our Return Policy.
To initiate a return, please contact our customer support team for further instructions.
Refunds will be issued using the same payment method used for the original purchase. Please allow for a reasonable processing time.
Intellectual Property:
All content on our website, including but not limited to images, logos, text, and product information, is the property of Oléz and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or use any of our copyrighted material without our prior written consent.
Limitation of Liability:
Oléz shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our products or website.
Our liability, if any, shall be limited to the amount paid for the product in question.
Governing Law and Jurisdiction:
These Terms and Conditions shall be governed by the laws of South Africa without regard to its conflict of law provisions.
Any disputes arising from or related to these Terms and Conditions or the use of our website shall be subject to the exclusive jurisdiction of the courts in South Africa.
By continuing to use our website and making a purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact our customer support team for assistance.